The claims and account servicing teams at Alesco have extensive experience in the management of a wide array of claims, including high volume classes, large ‘single event’ losses, and technically complex claims. This experience is reflected in the market-wide network of contacts that we enjoy amongst the ancillary claims service industries, such as surveyors, adjusters and lawyers.

Such is the reputation of Alesco’s claims service, that we have on occasion been called to bring our advocacy skills to bear on behalf of non-clients expressly to bring clarity and resolution to claims scenarios that had stalled, seemingly without hope of progress.

This service is also available outside of normal broker arrangements and may be priced upon application and establishment of work scope.

Our claims teams are closely aligned to our broking and account servicing teams, which we believe to be the most efficient way to deliver the best possible service for each and every claim presented by our clients, regardless of size.

Ultimately, claims collection is the test of our product and the rationale for its purchase. We take pride in this aspect of our service and place considerable emphasis upon it.